AI recommendation panel

Which customer support software does AI recommend in the US? (Gemini answers, October 2026)

This panel reflects 5 sampled AI answers from 2026-10-24T00:00:39.105Z to 2026-10-24T00:00:57.279Z. Answers vary over time.

Named brands

BrandAnswers
Freshdesknamed in 5 of 5 answers
Gorgiasnamed in 5 of 5 answers
Intercomnamed in 5 of 5 answers
Zendesknamed in 5 of 5 answers
Help Scoutnamed in 4 of 5 answers
HubSpotnamed in 4 of 5 answers
Salesforce Service Cloudnamed in 2 of 5 answers
Chatwootnamed in 1 of 5 answers
FreeScoutnamed in 1 of 5 answers
Jira Service Managementnamed in 1 of 5 answers
Open-Sourcenamed in 1 of 5 answers
Zohonamed in 1 of 5 answers

Answers from model knowledge: no live web search and no verified search citations.

What does this panel measure?

Named brands in sampled Gemini answers, not rankings or market share. Answers vary and extraction can be imperfect.

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Methodology